Shipping Policy

GENERAL SHIPPING:

Ship within USA only. Willing to ship Priority International to select countries, message me if interested. 

All orders will ship out within 1-4 business days, unless otherwise noted in shop's announcements and/or the shipping section for the product. Shipping will be sent via USPS. It usually takes 5-8 business days to arrive for domestic shipping. Books are sent via Media Mail and can take 2-10 days for arrival. 

Rush requests, such as overnight shipping, can sometimes be accommodated, however notice is needed and there may be additional fees.

LOST/STOLEN ITEMS:
Charmstruck is not responsible for packages or items lost or stolen during transit.

DAMAGED ITEMS/INSURANCE CLAIMS

All items are carefully packaged with attention to detail. In the rare instance an item has been damaged during shipping, the USPS and 3rd party insurers require that all packaging materials and damaged items are photographed and saved until the insurance claim is fully processed. You MUST comply with these requirements. If these conditions are not met and the Postal Service or insurer dismisses the claim because of this, Charmstruck is not responsible for damages or refunds. 

LOCAL PICKUP:
If you live near Hartford, WI and would like to pick up your package, the shipping fee will be waved.